Introduction and Background information
Forex.com is a regulated forex broker founded in 1999. It also runs by the name “City Index”. The broker is publicly traded and does not run a bank like brokers such as Dukascopy. It is part of GAIN Capital Holdings. It is located at Bedminster One 135 US Highway 202/206 Suite 11 Bedminster, NJ 07921, United States.
The GAIN Capital group employs in excess of 800 staff and provides services to over 200,000 retail and institutional clients. As an early pioneer in offering online forex trading in the US, today, FOREX.com is one of the leading retail forex brokers worldwide, with more than $1.3 billion in assets as of Q2 2019, and over 71,000 active clients as of August 2019.
Forex.com offers demo accounts alongside its other live accounts.
Minimum deposit for any account is $50. The maximum account leverage allowed by Forex.com is 1:200.
Forex.com offers over 4,500 tradable instruments. These instruments consist of 91 currency pairs, and 4,500 CFDs. These CFDs consist of cryptocurrencies, indices, stocks, metals, and commodities.
Forex.com does not offer social trading options.
City Index/ Forex.com is regulated by the Investment Industry Regulatory Organization of Canada (IIROC), Japanese Financial Services Authority (JFSA), Financial Conduct Authority (FCA), and the Commodity Futures Trading Commission (CFTC).
Forex.com offers a proprietary trading platform, two web-based trading platforms and the full MetaTrader Suite.
The proprietary trading platform, Advanced Trading, has 139 technical indicators and drawing tools to aid in market analysis. Automated technical analysis is also offered powered by Autochartist. This platform also supports automated/ robot trading.
Web trading can be done via the platform based on Trading Central or the one based on Trading View.
In addition to the above trading platforms, Forex.com offers both MT4 and MT5 platforms for traders who are more suited to them.
For mobile trading, Forex.com offers the AdvantageFX mobile application which comes equipped with an economic calendar, integrated research and signals from Trading Central. The option of the MetaTrader mobile trading applications is also available for MetaTrader lovers.
Deposit and Withdrawals
Deposit Methods offered are VISA, MasterCard, Local Bank Transfers, Maestro.
Withdrawal Methods offered are also VISA, MasterCard, Local Bank Transfers, Maestro.
Forex.com charges both spread and commissions depending on the account type. Their spreads are competitive, with the typical spread for EUR/USD for MetaTrader platforms being 1.3 pips and that for other non-MT4 platforms being 1 pip.
The broker also offers rebates to its active traders, which consequentially reduce trading cost on the part of the client. This offering is for high volume traders divided into five tiers with at least $10,000 in their accounts by their trading volume. Spreads reduce progressively from tier one to tier five (traders who pass $500 million in month-to-date trading volume), with tier five spread for EUR/USD being as low as 0.84 pips.
Another type of account offered by Forex.com is the DMA account which features lower spreads than that of the active traders’ rebate.
Forex.com is a market maker, and therefore provides dealer execution. Coupled with this, Forex.com also offers Direct Market Access (DMA) accounts which use the DMA execution method. This type of account and execution is only available to clients in the US and UK.
Customer support at Forex.com is offered via phone, email, and live chat.